Shipping Policy
At OBallBaby Store, we are dedicated to delivering your orders quickly, safely, and with care. Please review our shipping policy below:
Delivery Timeframe
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Processing Time: Orders are processed and dispatched within 3Â days of payment confirmation. During peak seasons or holidays, processing may take slightly longer.
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Delivery Time: Once dispatched, delivery within Malaysia typically takes 3–7 business days.
Shipping Area
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Coverage: We currently deliver only within Malaysia.
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International Shipping: Not available at this time.
Shipping Costs
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Fees: Shipping costs are calculated based on your delivery location and the weight of your order.
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Checkout Display: The total shipping fee will be shown at checkout before you complete your purchase.
Delivery Process
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Courier Service: All orders are delivered through our trusted courier partners to ensure safe handling.
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Tracking: A tracking number will be emailed to you once your order has been dispatched, allowing you to monitor your delivery.
Delivery Issues
If your order is delayed, lost, or arrives in poor condition, please contact us immediately and we will assist you:
📧 sales@oballbaby.com.my
📞 +6012-596 8176
Contact Us
For any questions regarding shipping or delivery, please reach out to us at:
Childhood Basic Marketing Sdn Bhd
📧 sales@oballbaby.com.my
📞 +6012-596 8176